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Swagelok Southwestern Ontario

Your Authorized Swagelok Sales and Service Center

 Swagelok Southwestern Ontario Terms and Conditions

RETURN POLICY: ONLY PREVIOUSLY AUTHORIZED RETURNS WHERE YOU HAVE BEEN PROVIDED A RETURN AUTHORIZATION NUMBER WILL BE ACCEPTED.

REQUESTS FOR RETURN MUST BE RECEIVED WITHIN 30 DAYS AFTER SHIPMENT, PARTS MUST BE IN THEIR ORIGINAL SEALED PACKAGING AND MAY BE SUBJECT TO RESTOCKING FEES.

Items identified with the designator "Special Order - Non Returnable” are non-stock items and will be ordered specifically for your requirement. As such, they are

NON-CANCELLABLE after order placement and NON-RETURNABLE under any circumstances. Please ensure a complete review of your requirements to insure this item will meet your needs prior to order placement. If you need assistance to make this determination please send a request to info@sw-ontario.swagelok.com or call 1-800-265-7575 and ask for Technical Services. Visit www.Swagelok.com/SW-Ontario for more information.

TAXES: Extra    

DELIVERY: Delivery quoted is subject to prior sale. Quoted delivery based on immediate order and prompt clearance by Canada Customs. If  delivery date does not meet your needs,please contact our office.  Expediting available for most items - additional charges may apply.

These commodities, technology, or software were exported from the United States in accordance with the Export Administration Regulations of the United States of America. Export, re-export or diversion of these commodities contrary to U.S. law is prohibited. We declare that all information contained in this order confirmation is true and correct.  *Based on weight and package quantity.

Certifications: Visit https://www.swagelok.com/en/toolbox/certifications/by-category  for CRN Approvals and Certifications by province or product category.

Safe Component Selection: When selecting products, the total system design must be considered to ensure safe, trouble-free performance. Function, material compatibility, adequate ratings, proper installation, operation, and maintenance are the responsibilities of the system designer and user. The purchaser, through its own analysis and testing, is solely responsible for making the final selection of the system and components and for assuring that all performance, endurance, maintenance, safety and warning requirements of the application are met. The user must analyze all aspects of the application, follow applicable industry standards, and follow the information concerning the product in the current Swagelok product catalog and in any other materials provided from Swagelok or its authorized distributors and associates. To the extent that Swagelok Southwestern Ontario or its associates provide component or system offerings based upon data or specifications provided by the user, the user is responsible for determining that purchased products are suitable and sufficient for all applications and reasonably foreseeable uses of the components or systems.

Contact us or visit the Swagelok web site at www.swagelok.com for the latest Swagelok product warranty information. NO OTHER WARRANTIES APPLY AND IN NO EVENT SHALL SELLER OR MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES. The United Nations Convention on Contracts for the Sale of International Goods is specifically excluded.

The Swagelok Limited Lifetime Warranty: Swagelok and its authorized sales and service centers hereby warrant to the purchaser of their Products that the non-electrical components shall be free from defects in Swagelok's material and workmanship for the life of the Products. All electrical components installed in or on the Product are warranted to be free from defects in material and workmanship for twelve months from the documented date of purchase.

The purchaser’s remedies shall be limited to replacement and, in non-ground vehicle applications, installation of any parts that fail through a defect in Swagelok's material, or workmanship. Liability for installation is limited to reasonable costs that have been approved in advance and in writing by Swagelok.

All customer-specified components carry the applicable manufacturer’s warranty. The warranty for any firmware or software Products that contain programmable logic or a microprocessor is governed by a separate Swagelok Embedded System End User License Agreement,MS-13-330 accessible from the https://www.swagelok.com/en/limited-lifetime-warranty website.

Warranty coverage hereunder only applies to Products purchased directly from either Swagelok or its authorized sales and service centers. All other purchases are specifically excluded from any warranty coverage.

ALL OTHER EXPRESS AND IMPLIED REPRESENTATIONS AND WARRANTIES, AND ALL OTHER LIABILITIES, RELATING TO THE CONDITION OR USE OF THE PRODUCT ARE SPECIFICALLY DISAVOWED, AND IN NO EVENT SHALL SWAGELOK AND ITS AUTHORIZED SALES AND SERVICE CENTERS BE LIABLE TO PURCHASER, OR ANY THIRD PARTY, FOR ANY DIRECT OR INDIRECT CONSEQUENTIAL, LIQUIDATED, OR INCIDENTAL DAMAGES.

 

For all Swagelok assembled products, unless otherwise specified, Swagelok PTFE tape is the default sealing material for tapered pipe threads.  Issuance of an order shall be deemed acceptance of such sealant. If Swagelok PTFE tape this is not acceptable, please contact us for additional options.